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Who is ServiceNow?

ServiceNow makes work better across the enterprise.


                                                            PARTNER DETAILS

About ServiceNow


Why we partner with UCF and CCH

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Getting simple stuff done at work can be easy, and getting complex multi step tasks completed can be painless. Our applications automate, predict, digitize and optimize business processes and tasks, from IT to Customer Service to Security Operations and to Human Resources, creating a better experience for your employees, users and customers while transforming your enterprise. ServiceNow is how work gets done.
ServiceNow GRC is a suite of applications within the ServiceNow platform that provide timely, comprehensive, and continuous information for auditing, reporting, and compliance purposes. By using the GRC applications (Policy and Compliance, Risk, and Audit) GRC professionals create a scalable compliance program based on their organization’s needs to meet internal and regulatory requirements. The addition of the Common Controls Hub content to ServiceNow GRC allows our customers to:
check-icon Manage issues to track remediation or issue exception
check-icon Document and publish policies
check-icon Download and import UCF content
check-icon Utilize controls and mitigate risk
check-icon Assess risk exposure
check-icon Continuously monitor risks and controls
check-icon Plan and conduct internal audits
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Who we serve?

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ServiceNow is a global supplier, with 16 data centers worldwide, and 73 offices in the United States, Latin America, Europe, the Middle East, Africa, Asia, the Pacific and Japan. We have specific solutions for enterprises in the following industries: financial services, healthcare, higher education, life sciences and government.

                                                           PARTNER PRODUCTS

ServiceNow Products


NOW Platform

ServiceNow transforms today’s inefficient GRC processes through automation and a deep connection with IT (through the NOW platform and asset-centric approach), to prioritize and respond to real risks in real-time.


NOW Platform

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check-icon Orchestrate Cross-functional GRC Processes: the single configuration management database (CMDB), collaboration capabilities, flexible workflow designer, and automation enables fine-grain business impact analysis, streamlines GRC processes, and eliminates errors.
check-icon Enable Continuous Monitoring: Configure real-time business and service performance data to enable automated controls testing using indicators to ensure risk and compliance thresholds are being met.
check-icon GRC Dependencies Modeling: Using information in the CMDB, illustrate the upstream and downstream dependencies across assets to accelerate business impact analysis.
check-icon Streamline Compliance: The Common Control Framework eliminates overlapping controls, while GRC best practices embed compliance controls into IT and business operations.
check-icon Optimize Internal Audit Productivity: Use of risk data and issues management enables effective audit project scoping and planning, and optimizes internal audit and compliance resources.
check-icon Compliance Across the Extended Enterprise: Use Vendor Risk Management to assess the risk posed by your vendors for 360 degree compliance.


NOW Platform

Enable Real-Time Monitoring: Configure real-time business and IT service performance data to enable automated controls testing and define thresholds as indicators for continuous monitoring to understand your risk exposure. Automate Cross-Functional GRC Processes: The ServiceNow platform CMDB, collaboration engine, process designer, service mapping, and workflow automation simplify GRC processes and eliminate errors. Optimize Internal Audit Productivity: Use of risk data and issues management enables effective audit project scoping, planning, and reporting while optimizing internal audit and compliance resources.  

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NOW Platform

Unposed group of creative business people in an open concept office brainstorming their next project.-2

You may be eligible to establish an interface between the ServiceNow GRC and the CCH at no extra charge, as described below. If you purchased ServiceNow GRC before November 30, 2016 and you are a ServiceNow GRC customer on Helsinki 7+ or above with a contract start date on or before November 30, 2018, you are entitled to a subscription to the Common Controls Hub, and the required API add-on, at no extra charge. Just activate the Compliance UCF plugin (…comp…ucf) and submit a request on the ServiceNow HI Service Portal to validate the GRC subscription and set up a UCF CCH account or contact your ServiceNow rep to verify your entitlement and receive an activation code to include with your Common Controls Hub subscription order.

To set up your Common Controls Hub subscription, go to, create a free CCH “Starter” account, and go to the Dashboard page. Click the red ‘Upgrade Now’ button in the upper right corner. Click the ‘Edit Subscription’ button, scroll down, click the ‘Basic Subscription box’ and the ‘API Access’ checkbox, and then click ‘Checkout’ to go through the purchase process. In the PO# field, insert your activation code to enroll for the free UCF CCH account. In ServiceNow GRC, integrate your UCF CCH account with your GRC instance by navigating to System Definition>Plugins; then, configure the integration.

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Pricing and Deployment models

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Put Unified Compliance to work for you

The Unified Compliance suite of products saves compliance professionals time and reduces manual labor.